As our office management consultant for almost a year now, Katrina has brought an incredible transformation to the practice. Thanks to her great natural intuition and experience with several practices, she is able to work independently with little guidance and complete projects efficiently and perfectly.

 

In her capacity as manager, she has helped recruit and interview new hires, oversee employee benefits, develop an employee handbook, and run staff meetings. Our staff feels comfortable approaching her with personal or administrative issues and Katrina has the charisma and experience to resolve conflicts tactfully and improve inter-staff relationships. 

 

Katrina has also helped with insurance and hospital credentialing for new and existing physicians. By generating performance and A/R reports for our physicians she has been able pinpoint areas for improvement and increase productivity.

 

Finally, on the outreach end, Katrina has greatly increased our referral sources. She develops relationships with referring physicians, creates marketing materials, and manages events and talks for the practice. She has also contributed to the practice's website features, blog entries, and social media presence.

 

Everyone who has had the pleasure of working with Katrina, from the staff, to referring physicians, to our billers and vendors has complimented us on her phenomenal work. She is dedicated, focused, hard-working, efficient and conscientious. Most importantly she is trustworthy and puts her best efforts into every project. I recommend her highly and without reservation as practice consultant. It truly is a pleasure to work with her.